This article is the fourth in a series of features covering industry specific strategic frameworking applications. Over the next few months, we will cover diverse industry sectors and will demonstrate how businesses benefit in achieving superior performance results, and in exceeding their...

CRM is all about the customer. Today, 91% of businesses with over 11 employees use CRM*, Customer Relationship Management. Since its early adoption in the late 90's, package software companies are offering CRM functionality, either as part of their ERP package (Oracle, SAP, etc) or in a...

This article is the third in a series of features covering industry specific strategic frameworking applications. Over the next few months, we will cover diverse industry sectors and will demonstrate how businesses benefit in achieving superior performance results, and in exceeding their industry...